Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo
Patrick Martin, Senior Director of Technical Support at Coveo, joined us in this episode of Knowledgebase Ninja Podcast to share his approach towards documentation knowledge management, how he defines documents’ feature functionality and the significance of quality article index for quality documentation.
Full show notes here: https://document360.com/blog/documentation-knowledge-management-with-patrick-martin-senior-director-of-technical-support-at-coveo/
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