All Episodes
Displaying 21 - 40 of 145 in total
Art of Simplification : Bridging the Gap Between Products and People with Matthew Olapade
In this episode of Knowledge Base Ninjas, we have Matthew Olapade, a freelance technical writer, explore the critical role of user-friendly documentation in bridging t...
Metrics That Matter: Exploring The Use of AI and Analytics to Optimize Technical Content with Renee Carignan
In this episode of the Knowledge Base Ninjas podcast, Renee Carignan, Manager of Technical Writers at Pendo, discusses the transformative role of AI in technical writi...
AI’s Role in Redefining Processes and Workflows
Chris Clinard, Manager of Emerging Technologies at Samet Corporation, discusses how AI is transforming workflows and processes across industries. In the construction s...
The Role of Audience Analysis in Creating Effective Technical Content
Federico Marafin, Senior Technical Writer at XTEL, shares his insights on creating impactful documentation that truly delivers value. He emphasizes that the primary g...
How Technical Documentation Empowers Developers
In this episode, Amara Graham speaks about how technical documentation empowers developers and ensures seamless onboarding. She also discusses how documentation writte...
The Beginner’s Playbook to Technical Writing with Natalia Kloda, SAP
Natalia Kloda, Technical Writer at SAP, shares insights on how to start a career in technical writing without prior experience. She discusses the essential skills to d...
Topic-based authoring and single sourcing with Pooja Laxmeshwar, BAI Communications
In our recent episode on the Knowledgebase Ninjas podcast, Pooja Laxmeshwar, Technical Writer at BAI Communications, provides a comprehensive overview of topic-based a...
Impact of visuals in technical documentation with Dennis Dawson, Ripple
Dennis Dawson, Senior Technical Writer at Ripple, discusses the evolution of graphics and the importance of visual elements in technical documentation. He also emphasi...
Proposal Writing(RFPs): Steps and Challenges with Mickella Rast, Chenega
In our recent episode on the Knowledgebase Ninjas podcast, Mickella Rast, Proposal Writer at Chenega Corporation, provides a comprehensive overview of proposal writing...
Information Architecture for Technical Writers with Lana Brindley, Shippit
Lana Brindley, Senior Technical Writer at Shippit, provides a comprehensive overview of information architecture. She outlines the various steps involved in developing...
User Manuals: Benefits and Best Practices with Syed Haroon Shah, Edetek
In our recent episode on the Knowledgebase Ninjas podcast, Syed Haroon Shah, Senior Technical Writer at Edetek, shared how a product’s user manual inspired him to shif...
Exploring Use cases and Limitations of GenAI in Technical writing with Rene, Box
Rene Santana, Technical Writer at Box, discusses various use cases of Generative AI (GenAI) in technical writing and how it has influenced the way documentation is cre...
UX Writing: Breaking Down the Essentials
As we approach the season finale, we're thrilled to present a bonus episode showcasing insights from some of our past guests. In this special episode, our guests uncov...
Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee
In this episode, Brianne Bennett, Lead Technical Writer at Opensee delves into the difference between using Docs-as-code vs a Dedicated knowledge base tool for creatin...
Improving documentation with user feedback with Iga Koprowska, Akamai
In our recent episode on the Knowledgebase Ninjas podcast, Iga Koprowska highlights the importance of feedback mechanisms in documentation to better understand the use...
Building developer-friendly API documentation with Hannah Kahn, Azion
Hannah Kahn, Technical Writer at Azion, discusses the importance of selecting the right framework and specifications for creating developer-friendly API documentation....
Migrating documentation: Best practices and challenges, with David Ingram, Medallia
David Ingram, Senior Technical Writer at Medallia, discusses the best practices and challenges involved in migrating to a new documentation platform. He also emphasize...
The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband
In the latest episode on the Knowledgebase Ninjas, we have Mick Davidson with us, sharing valuable insights on the evolving nature of technical writing over the last 3...
Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera
Eduarda Raddatz, Technical Writer at Matera, talks about the significance of knowledge management, and its impact on the overall success of an organization. In the epi...
Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google
In this episode, Sofia Emelianova, Technical Writer, Google, talks about challenges faced by technical writers and techniques for crafting high-quality documentation.
